Customer survey

In order to ensure and improve the quality of our services and products, we conduct a survey to evaluate the satisfaction of our customers in cooperation with Putokšnis. Please express your opinion and our assessment as a supplier, in response to the questions below.

Thank you for participating in this inquiry!

Your name (necessary)

Your e-mail (necessary)

Your company (necessary)

Your phone number

P1. Current range of products, extension of the range, development of technical characteristics, quality.

Offered range.

Development of assortiment.

Quality:

- bottles

- preforms

Solving of quality problems.

What new products would you like:

P2. Prices, supply, additional logistical services.

Do prices meet expectations?

Are billing terms valid?

Do all logistics documents get properly documented?

Is delivered at the agreed time?

Is the packaging suitable?

Is the invoice for recovery returned correctly?

What additional logistics services would you like:

P3. Communication, technical support.

Evaluate Putokšnis sales manager communication: is offers on time, responding to inquiries.

Quickly respond to complaints.

Technical support time.